Everything you need to know before and during your stay with us, from check-in times, to dress code and pool opening hours…
Check-In/Check-Out Times
Check-in time is guaranteed from 3.00pm and Check-out time is at 12.00 noon.
Should you arrive in advance of check in time and your room be in the final stages of preparation, the team would be delighted to store your luggage and extend the full guest facilities for your usage until such time your room becomes ready.
Parking
The Savoy Doormen Team are proud to provide valet parking. No advance booking necessary and pricing is as follows:
Up to 2 hours for £16.50
Up to 4 hours for £26.50
Up to 6 hours for £32.50
Up to 9 hours for £41.00
Up to 12 hours for £48.00
Up to 24 hours for £60.00
Blue Badge Holders receive 50% discount on the above rates
Dress Code
Here at The Savoy, we invite all of our guests to dress in whichever attire makes one feel both comfortable and elegant.
Concierge
The Concierge desk is located in the Front Hall of the hotel and is open from 8.00am to 10.00pm daily. They may assist with restaurant reservations, city and tour information, theatre tickets, return flight confirmation, sports and entertainment tickets as well as other requests you may have.
Airport transfers to be requested via email at: svy.concierge@fairmont.com
Assistance is also available 24 hours/day at the Reception Desk.
Luggage
Bellmen are located in the Front Hall of the hotel. They would be delighted to assist you with porterage and storage needs.
Wheelchair Accessibility
There are 6 fully accessible rooms available at The Savoy. Our Restaurants and Bars on site offer wheelchair accessibility.
Lifts
Two lifts are located directly off from the Front Hall in addition to one in each of the West and East wings. There is a separate lift for access to the Thames Foyer, Beaufort Bar and The River Restaurants.
Accessible routes are also available to The American Bar and Restaurant 1890.
Indoor Pool
Located on the third floor of the hotel, a magnificent swimming pool is situated in its own atrium with natural light and equipped with a jet-stream for the more energetic to swim against the current. For total relaxation there is a sauna and steam room in the separate male and female changing areas, and loungers around the pool.
Pool, Sauna and Steam room: Monday to Friday from 7.00am to 9.00pm (last entry to the pool at 20:30), Saturday and Sunday 08:00-20:00 (last entry 19:30)
Complimentary access to for hotel residents without reservation and day passes available to non-residents at £85 per person.
Welcome to all ages however, children under 16 must be supervised by an adult.
Gym
Located on the third floor of the hotel, featuring state-of-the art facilities with weights and cardiovascular equipment in the two gym areas.
Open 24 hours for hotel residents. Day passes for non-residents available at £85 per person.
Health and Beauty
Beauty & Fitness at The Savoy offers specialised treatments with our experienced therapists, and featuring exceptional products including award winning brands, Natura Bissé for facials and Aromatherapy Associates for body treatments.
You are welcome to browse our treatment menu here.
Appointments are available from 10.00am to 6.30pm daily. Appointments may be organised outside of these hours by prior arrangement. Please kindly arrive to treatments 15 minutes before scheduled start time.
Housekeeping
The Housekeeping department are pleased to offer twice-daily maid service to ensure the best possible comfort to all our guests.
Laundry Service
The hotel is proud to offer same-day dry-cleaning and laundry services to our residents. Shoeshine service and pressing services are also available.
Savoy Flowers
The Savoy’s in-house creative floral team are on hand to advise and help plan every aspect of your stay or event down to the very last detail, whether it’s an exquisite bouquet for a special occasion, or an elaborate display. Flowers can be ordered by both In-House-Guests and non-residents.
Browse our brochure here. For more information, the team would be delighted to receive your call on +44 (0)20 7420 2458 or email savoy.flowers@fairmont.com.
Afternoon Tea
Our online availability for Afternoon Tea is live and correct at all times via OpenTable. You are welcome to peruse our availability here.
For further information please visit our frequently asked questions page.
Vouchers
All Savoy Hotel vouchers are available exclusively online and must be used within the expiry date displayed on the voucher. You are welcome to peruse our offering here.
Baby Sitting
The Savoy uses the services of Rockabye Babysitters, a well renowned babysitting company in London. The Concierge team would be delighted to assist with reserving this service via email on: svy.concierge@fairmont.com
Pet Policy
Dogs less than 25lbs / 11kg are permitted to stay in the hotel and there is a charge of £25 per day per pet. Pets will receive room amenities and are not to be left unattended in our guest rooms. Registered Service Animals are always welcome and are exempt from the charge. Please note pets are not allowed in any of the hotel bars or restaurants with exception to Registered Service Animals.
Safety Deposit Boxes
Each guest room is furnished with a digital safe for safekeeping of all valuables throughout your stay.
